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From our hands to your door, with tracking and support along the way.
Worldwide shipping · Tracking on every order · Shipping insurance included
We offer worldwide shipping. The rates below are in US dollars; your shipping charge and order total are shown at checkout before you pay.
US$5 shipping
Free shipping on orders over US$68.
US$6–10 shipping
Calculated at checkout. Free shipping on orders over US$78.
1. Enter your destination. Select your country and region at checkout.
2. Choose Free shipping. If your order qualifies, select the Free shipping option before placing your order.
Taxes are included in our prices. The shipping charge is shown separately at checkout.
Please check the estimated delivery dates on the product page when planning your purchase.
Preparing your order. Our team personally packs each order. Preparation usually takes 2–3 business days and may take longer during peak periods.
After dispatch. The country guide below shows estimated transit times in business days. These are additional to preparation time, rather than the total time from ordering to delivery.
| Destination | Business days |
|---|---|
| United States | 7–12 |
| Canada | 7–10 |
| Destination | Business days |
|---|---|
| United Kingdom | 7–10 |
| Germany | 7–10 |
| France | 8–11 |
| Italy | 7–12 |
| Spain | 7–12 |
| Netherlands | 7–12 |
| Belgium | 10–12 |
| Denmark | 7–10 |
| Switzerland | 8–10 |
| Hungary | 7–9 |
| Romania | 8–11 |
| Ireland | 8–12 |
| Bulgaria | 10–12 |
| Poland | 8–10 |
| Greece | 8–11 |
| Finland | 8–10 |
| Norway | 7–9 |
| Austria | 7–10 |
| Destination | Business days |
|---|---|
| Hong Kong | 3–5 |
| Japan | 4–7 |
| South Korea | 5–7 |
| Singapore | 6–9 |
| Malaysia | 6–8 |
| United Arab Emirates | 7–12 |
| Saudi Arabia | 7–11 |
| Bahrain | 7–11 |
| Qatar | 8–12 |
| Israel | 9–14 |
| Destination | Business days |
|---|---|
| Australia | 8–10 |
| New Zealand | 7–12 |
| Destination | Business days |
|---|---|
| Brazil | 13–15 |
| Chile | 12–16 |
| Destination | Business days |
|---|---|
| Morocco | 8–11 |
| Nigeria | 10–15 |
Delivery estimates may be affected by customs processing or carrier delays. If your parcel is later than expected, contact us and we’ll help check its progress.
Can’t find your destination? Contact our team for an estimate.
Your parcel’s journey, easy to follow.
Every order comes with a tracking number so you can follow your parcel throughout its journey. We’ll send your tracking details after dispatch and keep you informed with email updates along the way.
Follow the link in your shipping email or use our Order Tracking page. You can enter your order number and email address, or select the tracking-number option.
If an update is unclear or your parcel is later than expected, send us your order number and we’ll help check its progress.
Included with every order.
Every order includes shipping insurance. If your parcel is lost or damaged on its way to you, we’ll take responsibility and arrange a replacement or refund.
We’ll deal with the carrier, so you won’t need to pursue a claim yourself. Contact us with your order number and, where helpful, a photo of any damage.
A little care before dispatch helps your parcel reach you.
Please double-check your delivery address and email address at checkout. We’ll send order and shipping updates to the email address you provide.
If a detail needs changing, contact us as soon as possible before dispatch. If your order has already shipped, we’ll let you know what is possible.
Ordering for a special date or interested in faster shipping? Contact us before purchasing and we’ll help you check the available options.
A little time to decide, with local return addresses.
If your watch isn’t quite right, you can request a return within 14 days of delivery. After letting us know, please send your return within the following 14 days.
We provide a return address in your country. You cover domestic return postage for a change of mind or sizing concerns; we cover it for faulty, damaged-on-arrival or incorrect items.
We issue your refund when our local returns partner receives your return. There’s no need to wait for onward shipping to our warehouse. Where applicable law requires an earlier refund, we’ll follow that deadline. See our full policy for the return steps and refund details.
Questions about delivery or a special request? Email [email protected] or reach us on WhatsApp. We’ll be happy to help.
