Refund and Return Policy

As we ship internationally, we do not accept returns or exchanges due to the high shipping costs. This means we’re unable to process returns for a change of mind or if an item doesn’t meet personal preferences.

We truly appreciate your understanding and encourage you to reach out with any questions before purchasing—we’re always happy to help ensure you find a watch you’ll love!

We’re so sorry if your watch arrives damaged or defective. Please take a clear picture and reach out to us within 7 days. We’ll do our best to resolve the issue by offering a replacement or refund.

Your satisfaction is very important to us, and we’re here to help!

We take full responsibility for shipping and work with trusted carriers to ensure safe delivery.

If your package is lost, arrives damaged, or is broken during shipping, don’t worry—we’ve got you covered. Simply reach out to us, and we’ll make it right. Your order is in safe hands!

We’re happy to assist with changes to your order before it ships! If you’d like to switch to a different model or color, please contact us as soon as possible.

Once your order has been shipped, we won’t be able to make changes, but we’re always here to help with any concerns you may have.

Yes! If your order hasn’t been shipped yet, you can cancel it by emailing us, and we’ll process a full refund for you. Just reach out to us as soon as possible—we’re happy to help!For further assistance or questions, please contact our customer service team.