Shipping Flow

Shipping Flow, Time and Tips

Last Update: August 28th, 2025

When you place an order with us, here’s the simple process you can expect to ensure your order gets to you quickly and safely:

STEP 1: Order Confirmation

After you’ve placed your order and confirmed your shipping address is correct, you’ll receive an order confirmation email. These emails include all the details of your purchase, including the product(s) ordered and the shipping address. Please review this email to make sure everything looks good before we proceed.

Example:

STEP 2: Processing Time (2-3 Business Days)

Once we’ve received your order, we begin processing it. Our typical processing time is 2-3 business days. During this time, our team carefully prepares your watch, ensures everything meets our quality standards, and packs it securely for shipment.

STEP 3: Shipping Confirmation

Once your order has been dispatched, you will receive two shipping confirmation emails. These two emails will include a tracking number so you can monitor the progress of your package. You’ll be able to see updates as it makes its way to you!

Example:

STEP 4: Track Your Order

The typical shipping time to the USA, Australia, and EU countries is about 8-12 business days. While we do our best to ensure timely delivery, shipping times can vary depending on customs processing and local postal services. We recommend checking your tracking link for real-time updates on your package’s journey.

You can easily track it using the link provided in your shipping confirmation email.

Simply click on the button below to go to the tracking page:

Tracking Steps

Depending on which logistics provider is handling your package, you might see different tracking updates.

Below are the two most common providers and the paths you might encounter:

Example Path:

STEP 5: Package Arrival

After your package arrives in your area, it will be delivered directly to your address, and then you will receive an email confirming the delivery. This email will let you know that your package has been successfully delivered to the address you provided. If you experience any issues with your delivery or have questions about your order status, feel free to contact us. We’re always happy to assist!

Example:

Your order will arrive in a beautifully customized green package, designed to stand out and be easily recognized at your doorstep. We’ve carefully chosen this unique wrapping to make your delivery special and effortless to spot. Having shipped thousands of orders to happy customers, we are confident in our shipping process and always take full responsibility for any issues during the shipping process. Your trust matters to us, and we’re here to ensure a smooth and worry-free shopping experience from start to finish!

Kind Tips:

Please Double-Check Your Shipping Address and Email Address: To avoid any delays, ensure your shipping address and email address are entered correctly at checkout. All our follow-up emails, including order confirmation, shipping updates, and delivery notifications, will be sent to the email address provided in your order. If there’s an error in your email address, you may not receive these important updates. If you need to make any changes, please let us know immediately after placing your order.
Processing Time: Our processing time is 2-3 business days (Monday to Friday). Orders placed on weekends or public holidays will be processed the next business day.
Stay Updated: You will receive email updates with tracking details once your order is shipped, so you can stay informed about your package’s journey.
Upgrade Your Shipping: If you’d like to upgrade your shipping method for faster delivery, please feel free to leave us a message, and we will be happy to assist you with an upgrade to your shipping service.