FAQ

1.Do you offer private label services?

Answer: Yes, we offer private label services, providing you with the opportunity to brand the watches with your store’s logo and name. This helps create a stronger brand identity and fosters customer loyalty.

2. What is the quality of your watches?

Answer: Our watches are crafted with precision and undergo rigorous quality checks to ensure superior craftsmanship and performance. We use high-quality materials and reliable movements to ensure our watches stand the test of time.

3.How do you handle warranty and after-sales service?

Answer: We take pride in offering excellent customer support and after-sales service. Our watches come with a one-year warranty covering any manufacturer defects. If any issues arise, we will promptly assist you with replacements or repairs to ensure your customers are satisfied.

4.Can I place a small sample order to test the market?

Answer: Absolutely! We encourage you to place a sample order to evaluate the quality of our watches and gauge your customers’ preferences. Our sample orders are available at competitive prices to help you make an informed decision.

5.How do you handle shipping and delivery?

Answer: We offer reliable and efficient shipping services to ensure your orders are delivered promptly and safely. Our team works closely with trusted shipping partners to ensure smooth and timely deliveries, allowing you to meet your customers’ expectations.

6.Do you offer marketing support or promotional materials?

Answer: Yes, we understand the importance of marketing and branding. We offer marketing support and can provide promotional materials such as product images, videos, and other assets to help you showcase our watches effectively.

7.How often do you release new designs?

Answer: We stay ahead of the fashion curve by releasing new designs twice a month, ensuring our collection stays fresh and up-to-date.

8.What sets your watches apart from other brands?

Answer: Our watches are known for their unique designs, superior quality, and affordability. We continuously stay updated with the latest trends and strive to offer exceptional products that appeal to a wide range of customers, making them an excellent choice for your store.

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